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Privacy Policy

Effective date: August 6, 2025

01Information we collect

When you use Propstar Solution, we collect personal information you share with us, such as your name, phone number, email address, and details about your real estate interests. We also collect non-personal information such as browser type, device details, and usage patterns through cookies and similar tracking technologies.

02How we use your information

We use your information to help you explore luxury properties, offer recommendations tailored to your preferences, answer your queries, send newsletters and promotional content you can opt out of at any time, and improve how the site performs.

We may also use SMS, WhatsApp, RCS, and phone calls to share service updates and promotional messages with you.

03How we share your information

We do not sell your personal information. We share it only with our real estate advisors, partner developers, and service providers who help us serve you, and when the law requires us to.

04Cookies and tracking

We use cookies to enhance your experience, analyse traffic, and support our marketing. You can disable cookies in your browser settings, though some parts of the site may not work as intended without them.

We use Google Analytics, Google Ads and the Meta Pixel (Facebook and Instagram) to understand how visitors use the site and to measure and improve our advertising, and Microsoft Clarity to see how pages are used (including anonymised session recordings and heatmaps). These services may set cookies and process data about your device and visit under their own privacy policies.

05Data security

We apply industry-standard security measures to protect your information against unauthorised access or compromise.

06Your choices and rights

You can request access to or correction of your information, opt out of marketing using the unsubscribe link in any message, and request deletion of your data, subject to legal requirements.

Our site may link to external websites. We are not responsible for their privacy practices, so please review their policies separately.

08Children's privacy

Our services are meant for adults. We do not knowingly collect information from minors.

09Updates to this policy

We may update this policy from time to time. Changes are posted on this page with a revised effective date.

10Partnerships

By submitting an enquiry or expressing interest in a property in respect of which Livspace India Private Limited is offering a promotion, you consent to Propstar Solution sharing your personal data, including your name, contact number, email address and stated property preference, with Livspace India Private Limited for the purpose of enabling Livspace India Private Limited to contact you and provide information regarding the applicable promotional offer. Livspace India Private Limited's processing of your personal data will be governed by its Privacy Notice, as will be communicated to you by Livspace India Private Limited. You may withdraw your consent or exercise your applicable data protection rights in accordance with Livspace India Private Limited's Privacy Notice.

11Contact us

Questions about this policy? Contact us and we'll help.

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